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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging.
To start a return, please contact us at service@redicepearl.com and we’ll send you instructions on how and where to send your package. Please kindly do not return the jewelry back to us without first contacting us via email: service@redicepearl.com
Damages and Issues
Please inspect your order upon reception and contact us immediately via email: service@redicepearl.com if the jewelry is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.
Exchanges
Please contact us at service@redicepearl.com if you would like to arrange a return. We offer free exchanges and returns so you can shop care free.
Refunds
We will notify you once we’ve received your return. You’ll be automatically refunded on your original payment method. Please remember it can take some time (5-10 business days) for your bank or credit card company to process the refund.
Company: URCOOLEST INC
Address: 4878 Perth St, Denver, CO 80249
Tel: +1(860)499-0281
E-mail: service@redicepearl.com
Return address: No. 39, Anguo Road, Ruzhou City